Twitter has apologized to its users, due to some problems that have appeared in the new service "audio tweets" that is under testing, and for its failure to take into account the interests of people with special needs.
The application apologized for not offering special services for the disabled and people with special needs in the new "audio tweets" service,
In its new service, Twitter did not provide translation or explanation for people with disabilities, which civil rights advocates described as an "unforgivable mistake."
Twitter replied from its official support account, saying: "This is an early version of this feature and we are exploring ways to make these types of tweets accessible to everyone."
But the Twitter statement sparked a second wave of anger against it, as some accused it of thinking about people with special needs came late, and this is unacceptable.
Criticism of Twitter intensified, prompting it to submit a second official apology, and the promise of a second service update offering benefits for people with special needs.